Sneaky ways to boost your public speaking skills

Clients often come to me looking to work on their investor messaging. That can be written or verbal. Public speaking has always been a mix of voice and body language. With the current reliance on Zoom style meetings, I reckon the verbal aspects are currently more important – I mean, isn’t everyone wearing shorts with their work shirts since you can’t be seen? Luckily, there are so many ways you can practice, and since we’re at home, nobody will ever know.

The elevator pitch

The “elevator pitch” is the 30 second spiel you have ready for when someone asks “so what do you do,” or “why should I invest,” or whatever the burning question is. The theory is, you only have 30 seconds to grab their attention before the lift arrives at their floor, or in real life, before their mind wanders. No matter how strong the story is, you have to have a catchy soundbite. There are three steps to nailing this

1. Write it down, as it would be spoken

This is an absolute must. In speech, we tend to use very short sentences – say 8 words. Force yourself to write in a way that sounds natural.

2. Record yourself reading it

Any voice recording app will work here. Now listen back. Is it clear? Does it sound clunky?

3. Test on an audience

If you can, try to persuade a non-specialist to listen to it, ie someone who will call you out for any technical/ complex stuff that might have snuck in. Family members give better feedback than the dog (although the dog will probably feign interest more convincingly).

Bigger events

1. Practice

When I work with CEOs, we always do a practice auditorium speech in front of a room of advisors and colleagues. That’s not feasible for everyone, but we can generate a fake audience. It’s definitely worth checking out the VirtualSpeech app – you’re going to need a VR headset, but it’s so worth it. If you’re a bit of a geeky perfectionist like me, the analysis is going to blow your mind.

feature_meeting_analysis

2. Get a good night’s sleep

Even if nobody can see your wobbly legs and there are no handshakes to give away your sweaty palms, a spot of meditation will calm those nerves. There are loads of meditation and guided sleep apps, and it’s such a personal matter, that you’ll just have to browse the App Store yourself, but they’ve come a long way from the whale music. Bedtime stories, hypnotherapy sessions ….

3. Teleprompter like a pro!

This was a recent revelation to me. Before you get too excited, I’m going to stress that I never recommend reading a verbatim script, but if you insist, make sure you write if for speech (check those sentence lengths). Or use it for speaker notes instead of index cards. There are apps which will give you prompts on your phone.  Currently, PromptSmart seems the most established, but there are new ones being released. One final plea if you’re going to use these, watch where your eyes are on the camera!

4. Uhm blaster

OK, this is fun! How often do you think you use “like” or “uhh” … There are game-style apps that will call you out on these. Try the LikeSo app – let me know how addicted you get! It’s like CandyCrush.

I hope that helps, but if you’d like to work with me on your investor presentations, do get in touch.

Six key questions about investor roadshows

Despite technology and regulation changes, face to face meetings remain the lynchpin of all IR activity, but they do require time and effort. Whilst the disclosure is regulated and obviously no non-public information will be provided, people also look for non-verbal cues and there is a lot to be said for “the whites of their eyes” test. The meeting is here to stay, so how do you maximise the returns?

Who should organise it?

There are three options: in-house, brokers or service providers. Each has pros and cons in terms of time, cost and reach (and the implications of Mifid II have been discussed at length elsewhere, so are not the focus of this article). In practice, a combination is likely to be most efficient and effective. If you go external, a good IRO will be able to question and challenge the organiser regarding new cities or regions and investors.

How do we target investors?

There are two basic approaches: quantitative and qualitative, both trying to identify those who are interested in your stock.

Qualitative approaches rely on the providers experience and knowledge as they are familiar with the sector, with your peers and your region. Roadshows around the full year/ half year results are usually organised by the “house brokers” but using other brokers can extend the pool of contacts. I always suggest doing some “beauty parades” getting brokers/ service providers to pitch for roadshows, and separately by region.

Quantitative tools exist which allow you to drill into theoretical investor appetite. These outputs are useful to overlay with the qualitative targeting work providing ideas, data and challenges which can be then be considered to generate a rigorous targeting.

Should we meet hedge funds?

I can’t believe how often this still comes up. I have always advocated not to exclude hedge funds. It should also be noted that some hedge funds actually limit shorting activities to currencies and indexes rather than on individual stocks, plus some large traditional “long-only” investors run short books, so a blanket rule wouldn’t work anyway.

Hedge funds run a lot of money and account for a large portion of daily trading. In addition, they are often very interesting meetings. Ignoring them isn’t going to make the risk of shorting go away. It’s far better to tackle the discussion head on – a meeting with an aggressive hedge fund known to be shorting the stock could actually have a positive impact in the market chatter, and a positive meeting with that hedge fund could result in the closing a short position which is just as as valuable as increasing a long-only investor’s position.

Who should present?

Investors often default to CEO/ CFO, for obvious reasons, but divisional management meetings can allow the investor to explore particular areas in more depth and free up CEO/ CFO diaries. An additional side-benefits are that it allows the divisional management team to gain skills which are often part of their own personal development objectives, plus it provides the market with comfort regarding the strength and depth of the management team.

IR only meetings are also very effective, and not just with new/ small investors. A strong IRO will be in a position to run hundreds of meetings a year to supplement the senior management team investor programme, freeing up their time whilst still providing high quality investor engagement activity.

Roadshows vs. conferences?

A dedicated roadshow is inevitably more detailed and targeted: the investors participating in it want to hear specifically about your company and are potentially more likely to be considering buying than a mixed bag of conference attendees.

But conferences are a very efficient way to see a large number of investors in one place. A series of back-to-back group meetings over a day could easily encompass over 50 investors, but with the investors rushing from one meeting to another the typical 35-minute ‘speed date’ can only provide highlights. Whilst this sounds negative, the “speed-dating” group meeting is a great way to introduce your story to potential new investors as well as to do quick catch ups with existing investors.

There is no right or wrong answer here. In the end, the key question is: What is the most productive use of time? Probably a mix of both, depending on the details of the conference. You can also do a hybrid – for example if you are attending an overseas conference, you can easily tag a roadshow onto it.

Group meetings vs. 121s?

This has an easy answer – both! Setting aside the volume/ time impact, they are very different and appeal to different investors for various reasons. Some large investors love attending groups so they can hear what others are thinking about, some potential investors want to sit in a group to get a general “feel” for a story before investing time in doing detailed research. You have tooter both in every programme to accommodate demand and interest.

 

Overall, the face-to-face IR meeting is a valuable and integral part of every successful IR programme. If you’d like an independent assessment of the effectiveness of your IR programme, I offer free initial “temperature check” to assess the current position and potential.

 

 

Five books that should be compulsory reading for IROs

Last week I gave some non-technical book recommendations (a surprising number of which are also movies). This time, I’ve got some technical books to suggest which I reckon should be compulsory reading if you’re working in (or with) investor relations. Sorry – no movie options this time!

1. The Activist Director by Ira Millstein

This is a very detailed book written from a wealth of experience. The author is a corporate lawyer so it’s as dry as you might fear, but persevere! The governance points are spot on.

The activist director book cover

 

2. The PR Masterclass by Alex Singleton

Written by a former journalist who is now a communications and PR trainer and consultant, this is a clear, common-sense guide. Whilst the Activist Director is (admittedly) a dry read, this is easy, and will help any IR professional understand what their PR colleagues are working on.

The PR Masterclass book cover

 

3. The Financial Times Guide to Investing:The Definitive Companion to Investment and the Financial Markets

Despite the ridiculously long title (presumably to catch every single keyword in the Amazon algorithm), this book stands the test of time and is still probably the most comprehensive book on investing.

FT Guide to Investing book cover

 

4. The Financial Times Guide to Using the Financial Pages

I don’t understand why this book isn’t higher ranked. Probably because it fails to cram 27 keywords into the title. Anyway, I think it’s brilliant and my own copy is well-read.

FT Guide to Using the Financial Pages book cover

 

5. Best practices for equity research analysts by James Valentine

Written by a top ranked equity analyst who worked in most of the big houses on Wall Street. Unlike the Wall Street characters whose heady lifestyles have been made into the book and movies I spotlighted last week, this is the grafter taking pride in the rigorous of analysis done at their desk. Valuations, price targets and recommendations. It’s less headline grabbing for sure, but essential reading.

Best Practices for Equity Research Analysts book cover

These will take a lot longer to read that the ones I included last week, but they are reference books that will be referred to over and over again during any career in financial markets.

Happy reading!

The easiest way to understand the City/ Wall Street

I’m often asked what books anyone working in, or looking to work in, investor relations should read. Obviously there are plenty books on finance, strategy, communications, presentations etc etc, but for fun, I usually suggest the person has a look at some of these too.

1. Liar’s Poker by Michael Lewis

Originally published in 1989, this was the first book about the markets I read when I started in IR and it’s still the best place to start if you’re interested in understanding Wall Street. This book made the (ghastly) phrase “big swinging dick” mainstream.
Liars Poker book cover

2. The Big Short by Michael Lewis

Michael Lewis is a prolific writer, which leads me to the second book. You can cheat on this one and just watch the movie if you prefer.

The Big Short book cover

3. The Wolf of Wall Street by Jordan Belfort

Feel free to read any of Michael Lewis’s books, but for a variety, here’s another “character”. Again, you can opt for the movie version. A more grubby account than Liar’s Poker and soooo hard to put down!

Wolf of Wall Street book cover

4. Catching the Wolf of Wall Street

If you’ve read (or watched) The Wolf of Wall Street, you’re probably dying to know what happens next.  Go on, you know you want to!

Catching the Wolf of Wall Street

5. Barbarians at the gate by Bryan Burrough

Another classic first published in 1989, this time looking at the battle for control of corporate giant RJR Nabisco. Written by a Wall Street Journal reporter, it brings a different perspective. It was made into a TV movie in 1993, but it’s a bit dated to watch now so I’m going to encourage the book.

Barbarians at the Gate

6. Rogue Trader by Nick Leeson

Personally blamed for the failure of Barings Bank in 1995, Nick Leeson’s name was splattered all over the UK media. It does take the “it wasn’t my fault” line (Bart Simpson?), but that’s understandable. Oh, and of course, there’s a movie. So much for the reading list!

Rogue Trader book cover

8. The smartest guys in the room by Bethany McLean and Peter Elkind

In 2001, the financial markets reeled from the tangled mess that was Enron which resulted in Sarbanes-Oxley Act.

The Smartest Guys in the Room book cover

9. Too big to fail by Andrew Ross Sorkin

Bringing us up to date, the last few books cover the financial crisis.

Too big to fail book cover

10. Shredded: Inside RBS, the bank that broke Britain by Ian Fraser

This is a clever title from his nickname “Fred the Shred” and the resultant RBS-specific verb “to be shredded”. Now, I worked for RBS for over a decade, so I’m not going to comment on the book – you’ll just have to read it and draw your own conclusions. The author is a financial journalist and has written for all the big publications.

Shredded

 

11. Making it happen : Fred Goodwin, RBS and the men who blew up the British economy by Iain Martin

Another journalist, and again, I’m going to leave it to the reader to decide!
Making it happen book cover
Happy reading! Let me know what you think of them. What would you add to the list?

Five investing fears to throw out the window

Many people are, understandably, cautious about investing in the stock market. I’ve invited Elizabeth Pearson from Simple Successful Stocks who runs a variety of financial education courses for people interested in taking their first steps as equity investors  to join me today to chat about common fears so over to her

 

It is easy to think that investing in the stock market is not for us.  Here are the most common fears and why they are simply not true.

1. ‘You need pots of cash to start’

You can start investing with as little as £25 a month.

2. ‘You need piles of time to do it’

It takes a few hours to open a stocks and shares Independent Savings Account (ISA) or Self Invested Pension Plan (SIPP) with an online broker.  You can then pay in a lump sum and/or a regular payment into a low cost, low-risk index tracker.  You then leave it alone to grow and get on with your life!

3. ‘You need to work in the city, have a financial background or degree – it is only for people who already know’

The financial sector is full of incomprehensible jargon and pictures of men in suits.  It is to their advantage that you think that investing is not something for the ordinary woman or man.  Gone are the days where investing required calling a stockbroker in the city to make an investment on your behalf for a hefty fee.  The internet has made investing available to everyone, to do at a time that works for you.  Online brokers (like banks for investing) are really helpful and if you get stuck you can always call them. I made my first investment in my lunch hour at work.  It is fun to be a secret stock market investor on the side!

4. ‘You have to be good with numbers’

Many people think they are not ‘good with numbers’ and therefore cannot invest.  Sometimes we believe we cannot do something when the reality is not a reality.  We may have had a bad experience at school or somebody made a comment which we then take on to be how things are.   To invest you only need to understand some basic concepts (see compounding above) and you’re away!  With a little bit of patience, you may see it is something you can learn, might actually like it and see you are much more than you thought you were.

5. ‘Investing is risky and you will lose everything’

The golden rule of investing is only invest what you can afford to lose. Being financially responsible and taking care of yourself means setting aside £1000 for expected unexpected events (e.g. your dishwasher breaking down).   Then you need to have between 3-9 months of your basic living costs as a cash safety net.  This is a reserve which you can draw on should you perhaps lose your job, or for some reason cannot work.  This money is somewhere you can access it readily when you need it.  Then you can start investing and getting money to grow, secure that you have money to protect you.

Disclaimer:  Simple Successful Stocks are not financial advisors and the content of this article is for financial education only.  Please read our full disclaimer below.

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